Dear Customers,

At ALPHA MEDICA, we want to thank you for your continued preference and trust in our products. We are writing to inform you about an important consideration regarding our 100% WHEY ISOLATE product.

Recently, some of you have noticed changes in the flavor, color, or texture of our 100% WHEY ISOLATE. We want to assure you that these changes do not affect the quality or effectiveness of the product. These variations are due to the fact that we use pure raw materials in the manufacturing of our whey protein, and this can naturally vary according to the seasonality of milk.

Whey protein, the main ingredient in our 100% WHEY ISOLATE, is a byproduct of milk. Milk, as a natural product, can experience variations throughout the year due to seasonal factors such as the cows' diet and care, as well as climatic conditions. These variations can influence the organoleptic characteristics of the whey, such as flavor, color, and texture.

At ALPHA MEDICA, we are committed to maintaining the highest quality standards in all our products. Despite these natural variations, we guarantee that each batch of our 100% WHEY ISOLATE meets our rigorous specifications and quality standards, consistently providing the nutritional benefits our customers expect.

We appreciate your understanding and reiterate our commitment to continue offering products of the highest quality. If you have any questions or concerns, please do not hesitate to contact us. We are here to assist you.

Sincerely,

The ALPHA MEDICA Team